Step 1. Download the Norton Remove and Reinstall tool.
Step 2. To open the Downloads window in your browser, pressthe Ctrl + J key.
Step 3. Double-click the NRnR icon.
Step 4.Read the license agreement, and click Agree.
Step 5. Click Remove & Reinstall. ...
Step 6.Click Continue or Remove.
Step 7.Click Restart Now.
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