AOL gold icon not responding issue can occur due to the improper installation of AOL gold files. Fix this issue by performing the installation process again. • Firstly you will be needed to uninstall the AOL gold installed on your computer. Go to programs and features in control panel then click on uninstall QuickBooks. • After that delete QuickBooks files available on the computer. • Then download AOL gold again from the official website of AOL and do a clean installation. This process will create a fresh AOL gold icon on the screen and solve this problem. Call on AOL customer helpline number if you face any technical issue with AOL gold.