· Go to the Norton website and download the setup file
· Double-click the ‘NRnR’ icon, read the license agreement and click ‘Agree’
· Select the options to ‘Remove and Reinstall’
· When the process is complete click‘Restart Now’
Once your computer restarts, simply follow the instructions to reinstall Norton Antivirus. You can also call the Norton customer support? if you need technical assistance.