• Configure VPN settings
• Open launch Settings - VPN Settings
• Secure VPN Check is listed and selected.
• Press the status indicator to connect, If the status shows 'Not Connected'.
• If Secure VPN is not listed or not connected,
• Then, Uninstall and reinstall Norton Secure VPN.
If the steps MENTIONED Above do not help you to resolve the error, you Directly call the Norton 360 customer service and an expert will help you to resolve your errors.