QuickBooks Enterprise error 6000 77 is one of the errors that users come across frequently while trying to open a company file. You get an error message beginning with “ We’re sorry. QuickBooks encountered a problem. ” The rest of the part helps you to identify the reason that makes the QuickBooks Error occur.
QuickBooks Enterprise software helps organizations from tracking inventory to calculating pay to managing shipment, which has, thereby, made it one of the most sought-after software products for owners. Well, when there are benefits, it is obvious for the system to have some technical issues at the same time.
Why Error 6000, -77 Had Occurred in QuickBooks ?
The cause of the error can be any of the following:
Limited or incorrect folder permissions where your company file is stored
Location of the company file is an external media and not a local or network storage
Multi-user mode of QuickBooks intervening communication
The software is trying to open the company file via mapped drive referencing
Security software may be blocking QuickBooks communication.
As an impact of the error 6000 77, the QuickBooks files get corrupt or damaged, thereby restricting it from operating or opening the .QBW file properly. In the majority of cases, it has been observed that if you restart the system, the issue gets resolved by itself. However, few users have to opt for expert advice by connecting with
QuickBooks Online Support .
How To Fix -6000 77 Error Code QuickBooks ?
Solution 1: Use QuickBooks File Doctor
Download the QuickBooks File Doctor tool
Install it
Run it
The tool will automatically scan the error and rectify it
Solution 2: Rename .TLG and .ND files
Open folder containing your company file
Search for the same file name having .ND as well as .TLG extensions
Right-click each of them
Choose Rename
Type .OLDat the end of the names of the files. E.g. – company_file.qbw.nd.OLD or company_file.qbw.tlg.OLD
The files will be recreated automatically
Solution 3: If mapped drive is the issue, use UNC path
Browse to QuickBooks icon on the desktop
Press CTRLkey and hold it for some time
Choose Run as Administrator
Hold the CTRL key down until the No Company Open window appears
Go to File menu
Select Open or Restore Company
Choose Open a company file
Click Next
Look at the left pane
Choose Network
Browse to the location where your company file is
Select the file
Click Open
Solution 4: Recreate folder that’s damaged or corrupt
Opt for the C:\ drive for creating a new folder
Open the original folder where the company file is located
Check out the company file with .QBWextension
Right-click the file
Choose Copy
Open the new folder created in Step 1
Right-click inside the folder and click Paste
Set Windows access permission to allow sharing of the company files
Open QuickBooks Desktop
Open the new version of the file
Technical Support for QuickBooks 6000 77 Error Troubleshooting
For advanced doubts and queries, you can contact our Accountantsoftware
QuickBooks Pro Support.
