If a passenger purchases a non-refundable ticket, the airline will impose a cancellation fee equal to 100% of the ticket price. Passengers with non-refundable tickets cannot request a refund.
Air Mauritius Cancellation Policy says Cancellation fees typically range from 25% to 50% of the total ticket price. The class of the ticket booked and the moment of cancellation have a significant influence on the calculation of cancellation fees.
When you apply for a refund and fill out the refund form, your refund will be credited to the original payment source within 7-10 business days. If you haven't received your refund within 20 days, you can contact their customer service team.
