A Southwest Airlines employee asked a college basketball coach over the weekend to “prove” that her biracial son was hers, the woman said Monday.
Lindsay Gottlieb, the head women’s basketball coach at the University of California at Berkeley, said she was flying from Denver to Oakland with her 1-year-old son, Jordan, when the airline employee requested his birth certificate.
Gottlieb said she didn’t have the official document, though offered his passport, which lists him as having a different last name.
Not satisfied, Gottlieb said, the employee asked her to “prove” that she’s the child’s mother by showing a Facebook post instead.
Gottlieb tweeted about the experience, calling it “demeaning and insensitive, not to mention inefficient,” and suspects that it wasn’t her son’s last name but his skin color that caused the holdup.
Southwest Airlines, in a statement obtained by HuffPost, said it apologized to Gottlieb and her family if the questioning made her feel uncomfortable, stating “that is never our intention.”
“Southwest Airlines’ policy is to verify lap children are younger than the age of two by reviewing a birth certificate or government-issued identification,” the statement said. “Certain international locations require us to verify additional paperwork for those traveling with a minor. Domestic travel does not require carriers to match last names of a child and guardian.”
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