You know, I try to focus on the client's problems and not try to forcefully offer him a service or product. First of all, I am looking for such communication in order to better hear exactly his needs. I can even study his account on social networks before that in order to better establish mutual understanding. I learned how to do all this thanks to top telesales tips
- an interesting article from Voip Time, which knows exactly how to improve telemarketing. I advise you to read it.