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How Do I Reset My Brother Printer? Is your Brother printer not responding or having difficulty connecting with your computer? If there is a troubleshooting issue you are concerned about, restoring your Brother printer to factory default settings may help resolve it. Restoring factory default settings is also a great way to protect sensitive information, such as passwords and security settings, from outside access. This is a recommended action if you are sending your Brother printer in for repair or if you wish to dispose of or recycle your machine.