Why your Outlook password isn't working
Forgetting a password from time to time is completely normal and happens even to the best of us! However, there are a few other reasons why you might have trouble signing in to your Microsoft account.
The simplest reasons why you may be having trouble signing in in the first place could be that your email address is misspelled or caps lock was accidentally activated when you entered your password. Always make sure this is not the case before wasting valuable time resetting your password.
Another tip would be to clear your browser history or try to log in from a new account. Password problems often occur when using a new device, for example when traveling.