Unable to Verify email

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ChelseaVork

Age: 2023
Total Posts: 112
Points: 10

Location:
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I keep getting the following error message when trying to verify:

"We Encountered A Problem
We were unable to find the account to verify. If this account was registered over 24 hours ago then you will need to re-register, as it has been deleted. Otherwise, please check your confirmation email and make sure you followed the link correctly."

It has not been more than 24 hours yet, anyone have any suggestions?

Posted 15 Oct 2024

olandeep says
Hi there, are you posting from the account you're trying to verify? If so, then I believe the verification must have worked as I don't *think* you can post from an unverified account. If you do have any difficulties continuing to access the forums, though, you can contact Larian support at [email protected].
Posted 15 Oct 2024

durrandort says
I faced something similar when I tried to verify my account on a different platform. It turned out that the link I clicked was old or expired, so I had to request a new verification email.

In your case, maybe double-check the confirmation email to ensure the link isn’t broken. If that doesn’t help, you might want to use a bulk email verifier before re-registering. I did this once to make sure my email was valid after having some issues, and it really helped eliminate any confusion with my registration. If everything checks out, contacting support could be your next step.

Posted 15 Oct 2024

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